At Wave, advising is at the core of what we do and who we are. Since our start in the late ’90s, our advising first ideology has empowered us to create a personalized solution for each customer’s individual requirements compared to a out of the box offering. We work closely with our customers throughout Glendale, devoting time and assets so that we have a full understanding of their pains and desires and can create a custom approach to strategic digital transformation.
Back Office Modernization
Your Back Office is the core of your company. If your workflows have numerous inefficiencies, the resulting productivity loss will multiply throughout your entire organization. For example, let’s say a business brings on a new customer in minutes but requires a month to bring on a new employee or partner. That’s a challenge because both your employees' abilities and your partner’s products play a crucial role in providing exceptional service to the customer. Therefore, if those elements are not operating smoothly, your client is ultimately the one who pays the price. Your Front Office can only be as efficient as your Back Office, and both must be incorporated in a strategic digital transformation.
Business Intelligence
At Wave, our expertise includes a full understanding of your business workflows as well as the software that efficiently delivers intelligent information. We how to ask the right questions and can define the right data to bring clarity to questions such as:
- What happened?
- When did it happen?
- Why did it happen?
- Who was involved?
- Will it happen again?
- What will happen if we change x or y?
Data Migration
Planning is the most important element of a migration. Every migration requires a certain amount of strategic digital transformation of the information moving from the source repository to the destination. Considerations need to include mapping metadata, folder structure, search capabilities, and many other aspects that will enable users to find appropriate content. It is critical that you spend the time to identify the problems you are having and what is required to move ahead.
Intelligent Information Management
It is widely known that the modern company relies on multiple sources to collect data whether it’s a HCM, ERP, ECM, or CRM. Regardless of which system you’re using, it holds important business information and content that is vital to the success of your business. Both businesses and their customers must have information from multiple sources to complete assignments, and this adds additional obstacles if that data is not easily accessible. The traditional method was to pull data into a central repository but this method is not sustainable forever as one program can’t govern everything, particularly in some SMBs and enterprise companies.